User Experience (UX)

What We Do

We bring research and design together. Our UX support includes:

• User research and user journey mapping
  
• Prototype testing and validation
  
• Accessibility reviews and inclusive design
  
• Co-design workshops and feedback sessions
  
• Evaluation of pilots and minimum viable products
  
• Support with design specifications and documentation
• Implement and track gender and intersectionality KPIs
  

We focus on clarity, access, and real-world use. We do not assume what people need. We ask, we observe, and we listen.

Adapted to Your Audience and Format

Whether you are developing a policy dashboard, a mobile app, a learning platform, or a service process, we adapt our tools to the context and people involved. We work with citizens, professionals, researchers, and other groups across age, language, and access needs.

From Research. For People.

Our UX work is grounded in social science. We understand human behaviour, diversity, and context. That helps us uncover friction points and usability gaps that standard testing may miss. Our team is diverse by design. We believe better solutions come from understanding more than one perspective.

Good UX Builds Trust

We help you design with intention. Not just to meet user expectations, but to build credibility, reliability, and care into how your results are used. When people trust the tools you create, they are more likely to adopt them. That is what turns good research into real impact.